United Kingdom, 23 Titlond Pd, Derby OD2 4NS

+44 00 85 43 1033

Our website user agreement

The terms and conditions of use of the site determine the rules for using the website of the online store. By using the website of the online store, you accept and agree to the circumstances provided for these Terms and Conditions of Use.

1. Terms and definitions:

1.1. A contract concluded at a distance is a contract concluded by the Seller with the Buyer (client) with the help of means of remote communication.
1.2. Online store - an online store that is located on a website owned by the Seller and has an address on the Internet landshaftdumka.com, which presents the Goods offered for sale, conditions payment, delivery, return of these Goods.
1.3. An order is a duly executed and placed declaration of will of the Buyer (client), which is directed to conclude a contract of retail sale of Goods offered by the Seller for retail sales through an online store.
1.4. Buyer (client) – a natural person who purchases, orders, uses or intends to purchase or order products for personal needs not directly related to business activities. Such a natural person must possess the necessary amount of legal capacity and the necessary powers for conclusion of contracts for purchase, order of Goods.
1.5. The seller is a business entity that, in accordance with the contract, sells Goods to the consumer or offers them for implementation.
1.6. The site is a website located on the Internet at the address: landshaftdumka.com.
1.7. Goods (products) - clothes, shoes, books, accessories and other groups of goods in the assortment, which presented in the online store, the remote sale of which is not prohibited in the online store. The Seller allows the Buyer to view images (photographs) of the accompanying Goods information about the main characteristics of products (name, country of origin, conditions of use etc.) and the price of products (Goods)
1.8. Delivery Service - third parties that provide services for the delivery of Orders to the Buyer.

2. Seller's name, contact information.

2.1. The Client can contact the Seller who manages the online store in the following ways. - By e-mail to: shop@landshaftdumka.com.

3. General rules for using the landshaftdumka.com online store.

3.1. By registering on the website of the online store and ordering Goods through the online store, the Buyer certifies its full and unreserved agreement with all the terms and conditions posted here site.
3.2. Only persons over 18 years of age can use the online store. Buyer must own the necessary amount of legal capacity and the necessary powers to conclude a sales contract Goods through the website. By registering on the Online Store website, you warrant that you are of legal age and you have the necessary legal capacity to use the Internet store website.
3.3. Any person under the age of 18 may use the online store only with consent parents or guardians.
3.4. The buyer agrees to these Rules by performing the following mandatory actions:
- Placing an order for the Goods in the manner prescribed by these Rules;
- Acceptance and approval by the Buyer of the conditions established by these Rules, which is carried out during registration on the Seller's website - creating an account.

4. Registration on the website

4.1. The buyer bears personal responsibility for the accuracy, correctness and truthfulness of the information that indicated by the Buyer during registration on the website.
4.2. Everyone who registers and makes purchases on the website in the online store provides his personal data and agrees to their processing by landshaftdumka.com under the conditions specified in the Policy privacy.
4.3. When making a purchase on the website in the online store, the Buyer accepts the terms of the Policy privacy policy, Terms and conditions of use of the site.

5. Procedure for placing an order and purchasing Goods in the online store.

5.1. Orders are accepted through landshaftdumka.com. The buyer places an order by adding a product to Cart.
5.2. When placing an order, the Buyer must specify the following information:
- Surname and first name of the Buyer or recipient of the order;
- Order delivery address;
- E-mail address;
- Contact details.
5.3. The website of the online store contains information on the characteristics of the Goods, the prices of the Goods, materials from which they are made and the approximate availability of these Goods at the Seller.
5.4. When ordering the Product, the Buyer chooses the Product from the assortment offered by the Seller, indicating in particular, size, color, if necessary, providing other specific information and specifying the quantity ordered Goods.
5.5. After selecting the Product, the Buyer must click the "Add to Cart" icon.
5.6. The product is moved to the Cart, which becomes visible after clicking the cart icon on the top panel part of the site window. The buyer can go to the shopping cart by clicking the "Checkout" button, which activates the page where all Products in the cart are displayed. The buyer can add, delete, change the number of Goods placed in the "Basket".
5.7. To purchase the Goods placed in the Basket, the Buyer must click on the button go to "Order processing". After selecting the "Checkout" option, a page will open on which The buyer must enter the data necessary to complete the transaction and ship the ordered Goods.
5.8. After choosing the delivery method (to the specified address) and entering all the necessary details (including payment details, if necessary), you should choose a payment method. The buyer can choose to pay online (card payment by transfer via Liqpay, Wayforpay or Paypal)
5.9. Completion of placing an order is confirmed by clicking the "Place order" button indicates the Buyer's confirmation of agreement with all the terms and conditions set forth on this website Online store.
5.10. Immediately after placing the order, the Buyer will receive an email from confirmation of the order to the address he specified in the login details.
5.11. The Buyer can cancel the order at any stage before it is placed order by ending the order process and leaving the order page. The order, the placement of which The Buyer has not completed, is not accepted by the Buyer for execution.
5.12. The store can contact the Buyer by e-mail or at the specified phone number for clarification of any unclear aspects, order confirmation or any other matter, related to order processing.
5.13. The store is not responsible if the Buyer provided incorrect data.
5.14. Detailed conditions regarding the payment procedure for the Goods are specified in the "Delivery and Payment" section on the website Online store.

6. Availability of ordered Goods

6.1. All Products offered on the Internet Store website are in the Seller's stock.
6.2. In special cases (for example, if many Buyers order the same Product at the same time), it may not be available. In this case, the Buyer will be informed that the order cannot be placed processed within the terms set by the Seller.
6.3. The description of the Product, which is contained on the website of the Internet store, contains complete information about the available products dimensions An item with an unavailable size cannot be added to the cart, but can be added to the wish list.

7. Impossibility of placing an order

7.1. If the Product is out of stock or the order cannot be processed for any other reason, the Buyer will be notified by e-mail or phone about any problems with order processing and possible decision. In this case, the Seller has the right to refuse the order and delivery of the Goods.
7.2. The Seller has the right to refuse the Buyer the processing of the order and its registration in the event that The buyer did not collect the Goods from delivery 2 or more times in a row; if the Buyer refused to accept Goods without reasonable grounds in the case of courier delivery; if the courier could not deliver delivery within 3 times, we will consider that you wish to terminate the Agreement.

8. Price of the Goods and methods of payment for the order.

8.1. The prices indicated on the website of the online store are indicated in hryvnias.
8.2. The price of the Product does not include the cost of delivery, which depends on the chosen method of delivery of the Product and delivery addresses.
8.3. The price of the Product specified on the website at the time of placing the order includes all calculations taxes and is the final price, binding for both the Buyer and the Seller. The seller can change the price of the Goods unilaterally before the order is placed. After placing the order, the price may not change, regardless of any price adjustments made by the Store., and any special offers or sales with discounts.
8.4. The store reserves the right to unilaterally change the prices of the Goods that are available on online store website, start selling new Products, offer and cancel specials offers on the website of the online store or change them.
8.7. Payment for Goods is possible by bank transfer using a bank card.
8.8. Pay attention! The online store never sends the Buyer a message that the account is for payment has changed and that you need to make a transfer to the Seller's account. If the Buyer receives an electronic letter of this content, no need to reply to it or make any payments. Instead, it is necessary forward the email in its original form to shop@landshaftdumka.com.

9. Methods and cost of delivery of Goods

9.1. Goods are delivered only within Ukraine. Goods are delivered by courier services, which the Buyer can choose when ordering goods - Nova poshta, Ukrposhta, Justin, Meest.
9.2. If you choose to pay for the Product after delivery, the processing of the order begins immediately after its delivery design.
9.3. If the Buyer has chosen delivery to the specified address and the selected Goods are available, time delivery is from 1 (one) to 11 (eleven) working days after the successful placement of the order (in depending on the region and type of delivery). Delivery time may be longer for discounted sales, promotional prices or special campaigns. Delivery time can be increased by the Seller unilaterally for various reasons, about which the Seller informs the Buyers on the website of the online store.
9.4. Delivery is made only on working days. Delivery is not carried out on weekends and holidays, non-working days days.
9.5. Pay attention! Order processing begins after 100 is credited to the Seller's account % of the amount to be paid according to the completed order. At this point, the process begins delivery of Goods to the Buyer.
9.6. The cost of delivery depends on the method of delivery and payment. The cost of delivery is paid by the Buyer separately and is not included in the price of the Product.
9.7. In the event that the Product is not in stock or the order cannot be processed from any other reasons, the Seller immediately addresses the Buyer with proposals for possible solutions. In this case, the deadline delivery of the Goods increases and begins to be calculated from the moment the Goods arrive at the warehouse.
9.8. The date of receipt of the Goods is considered to be the date of signing by the Buyer of the accompanying documents, which confirm the fact of its receipt by the Buyer.
9.9. Ownership of the Goods, the risk of accidental loss or damage to the Goods shall be transferred to the Buyer from the moment he receives the Goods and the Buyer signs the supporting documents confirming the goods receiving the Goods.
9.10. Detailed conditions and terms of delivery of goods are indicated in the section "Payment and delivery" on the website Online store.

10. Return of Goods of proper quality

10.1. The Buyer has the right to return the Goods of proper quality to the Seller of a similar quality, if the Goods are not satisfied him in terms of shape, style, color, dimensions, size or for other reasons cannot be him used as intended.
10.2. The buyer has the right to terminate the contract and return the Product of proper quality within 30 days from the date when the Buyer or a person designated by the Buyer (other than the carrier) took possession of the Goods.
10.3. The buyer has the right to return the Product of proper quality, provided: if it has not been used and if its Commercial appearance, consumer properties, seals, labels, as well as the settlement document are preserved, issued to the Buyer together with the sold Goods. In the event that the Product does not meet the specified requirements, The seller has the right to refuse to exchange/return the Goods.
10.4. Non-food products of proper quality, the list of which is approved by the Resolution, are not subject to return of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994
10.6. The Buyer must clearly inform the Seller about the return of the Goods in order to use the appropriate one by right To do this, he must contact the e-mail address shop@landshaftdumka.com. and describe reasons return of the Goods.
10.7. To return the Product, you must:
- Pack the Goods returned by the Buyer;
- The product must not be used and its Product appearance must be preserved.
10.8. The Buyer returns the Goods and the duly executed return documents to the address which The seller will indicate in response to the electronic request. The buyer must make the actual shipment Goods of appropriate quality no later than 14 days from the date when the Buyer informed the Seller about exercise of the right to terminate the contract of sale and return of the Goods. The deadline is on the return is considered not exceeded if the Buyer sends the Goods before the end of the period established by this clause of the 14-day return period.
10.9. The return of the Goods of proper quality is carried out at the expense of the Buyer.
10.10. If the sales contract is terminated and the Goods are returned to the Buyer, the Seller returns Buyer's value of the Goods. The Seller's return period for the Goods does not exceed 14 days from the date receipt by the Seller of a notice from the Buyer about exercising his right to terminate the contract sale, but in any case no later than within 14 days from the date of receipt by the Seller Goods. This term can be extended by the Seller.
10.11. The refund of the price of the Goods is carried out using the same payment method that the Buyer used for the initial transaction, unless the Buyer has expressly agreed to another solution proposed by the Seller. IN in any case, the Buyer will not be charged a fee related to the refund.
10.12. In any case, the Seller may not refund the price of the Product until it receives the Product back or until the Buyer provides confirmation of sending the Goods back, whichever occurs first before.
10.13. The Buyer is responsible for the decrease in the value of the Product due to its use in a way other than this necessary to determine the condition, properties and performance of the Product.

11. Warranty periods and submission of claims

11.1. A complaint can be submitted only if the defect is detected immediately and the defect causes it non-compliance of the Goods with the terms of the contract (set forth on this website). Difference of design elements or design, from those stated in the description on the Website, is not a sign of poor quality of the Goods.
11.3. After signing the accompanying documents, claims for external defects of the Product, its quantity, complete sets are not accepted. That is, from the moment of delivery of the Goods to the moment of signing the accompanying documents documents, the Buyer must inspect the appearance of the Goods, check the quantity and completeness Goods according to the placed order.
11.4. Complaints (claims) sent must indicate the reasons for the complaint and the information necessary for order identification. A complaint (claim) can be submitted via e-mail shop@landshaftdumka.com . The Seller has the right to request additional information to make a decision on the Buyer's complaint.
11.5. The buyer must comply with the conditions (rules) of the use of the goods, which are indicated by the manufacturer on corresponding internal labels placed on the Product.
11.8. The seller considers the complaint within 14 days from the moment of its receipt, and the result is reported to the buyer
11.9. If the sent complaint is satisfied, the cost of the Goods is returned and the confirmed ones are reimbursed costs of returning Goods of inadequate quality to the Seller.
11.10. If the complaint is rejected, the Buyer receives a message explaining that the complaint was recognized as unfounded and the reasons for recognizing the complaint as unfounded.

12. Confidentiality, protection and processing of personal data

12.1. When registering on the Seller's website, when placing an Order for Goods, the Buyer gives his consent for the collection and processing of your personal data (collection, registration, accumulation, storage, adaptation, change, renewal, use, distribution, depersonalization, destruction).
12.2. The Buyer's consent to the processing of his personal data by landshaftdumka.com is voluntary, but without consent to processing of personal data is impossible to complete registration and purchase on the website in the online store. All information about the processing of personal data is available in the "Privacy Policy" section at online store website.
12.3. The Seller undertakes to maintain the confidentiality of the Buyer's personal data, as well as regarding other information of Buyers that became known to the Seller in connection with the implementation of the provisions of these Rules, except when such information:
- is publicly available;
- disclosed with the Buyer's permission;
- requires disclosure in cases established by law, and/or upon receipt of requests from authorized bodies of state power.
12.4. The seller has the right to use "cookies" technology. "Cookies" do not contain confidential information information and are not transferred to third parties.
12.5. Processing of personal data for marketing purposes
12.6. The client can agree to the processing of his personal data and their transfer to a third party for receiving commercial information from landshaftdumka.com such as special offers.

13. Intellectual property right

13.1. All information contained on the Online Store website, any computer code that contains the Website, elements of the Website belong to the Seller by intellectual property rights. you can't copy, reproduce, transmit, publish, or otherwise distribute the web pages or materials on the Website, or computer codes or elements of the Website, other than for personal use, without the prior written consent of the Seller.

14. Amendments to these Rules

14.1. The seller reserves the right to make changes to these Rules. Such changes shall enter into force from from the moment the new version of the Rules is posted on the website, unless another effective date is provided the Rules themselves.

Thank you for your choice!

Landscape designer services
Main address: 23 Titlond Pd, Derby OD2 4NS 193130 United Kingdom, Derby
Tel:+440085431033, E-mail: email@landshaftdumka.com